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Posted: August 28, 2023
Last Updated: September 7, 2023

Telephone Volunteer

Telecare Peterborough’s trained volunteers listen with empathy and understanding to worried, overwhelmed lonely and distressed callers. Four training sessions held annually. From time to time, everyone needs to know there’s someone who will be there to listen. You can be that someone who will make a difference. If you’ve ever faced a challenging time in your own life, you know that having someone to talk to can make all the difference in the world. It can be very lonely and difficult if you have no one who is able to listen. Telecare volunteers are available to listen with understanding and without judgement. From time to time, everyone needs to know there’s someone who will be there to listen. You can be that someone who will make a difference.
Telecare Peterborough volunteers
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Telecare Peterborough volunteers
Telecare Peterborough

Causes Benefited

Companionship, Crisis Support

Skills Requested

Communications

Relevant Tags

  • Location's Accessibility Unknown for those with mobility impairments

Positions Available

Available
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Opportunity Start Date:
Opportunity End Date:
Ongoing
Typical Session Frequency
This Opportunity typically takes place Bi-weekly.
Typical Session Duration
Each session typically takes 2-4 hours.
Total Opportunity Duration
The expected total duration is Ongoing / Indefinite.
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Est. Total Hours
Application Process

Detailed information on our website https://www.telecarepeterborough.org/volunteer

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Application Requirements
Preferred Qualifications
Specific Tasks / Responsibilities
Goals & Objectives

What Telecare volunteers gain:

  • Training in active listening techniques and how to address emergency situations
  • Comprehensive training to develop an understanding of a range of social issues
  • Skills that many find helpful in their own personal lives
  • Skills transferable to the work place
  • The opportunity to make a difference for individuals and the community at large
  • The satisfaction of providing emotional support for those in need
  • The opportunity to better understand their own feelings and relationships
  • Being part of a caring, community-minded team of volunteers
Community Impact

Telecare Peterborough handles more than 14,000 calls annually. Callers may choose to remain anonymous and the service is confidential. Callers and Volunteers come from all walks of life. Both benefit from the contact with an “in person” telephone call. The intent of Telecare Peterborough is to enhance emotional support and well being.

Volunteer Outcomes

Volunteers report intense personal satisfaction from being able to take time out of their lives to sit with and connect with another individual. They are honoured to receive the confidences of many callers.

Preferred Qualifications
Specific Tasks / Responsibilities

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Telecare Peterborough volunteers
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Telephone Volunteer
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Telecare Peterborough
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