Refugee Support Team Volunteer

Relevant Tags
- This is an In-Person Opportunity
- Location is Accessible for those with mobility impairments
Positions Available
Opportunity Start Date:
Opportunity End Date:
Typical Session Frequency
Typical Session Duration
Total Opportunity Duration
Application Process
Once your application and two references have been reviewed, we will determine if there is a possible opportunity. If there is, the Volunteer Administrator will connect with you to schedule a volunteer interview within a couple of weeks. If there are no suitable opportunities, we will contact you and keep your application on hand in case an opportunity arises in the future
Point of Contact
Jillien Hone
Volunteer Administrator
Application Requirements
- References
- Separate Application Form
Other Required Documents
- Police Record Check
Preferred Qualifications
Specific Tasks / Responsibilities
- Attend a Welcome Reception with your team to meet and greet the new family
- Help find permanent housing – arrange and assist at viewings, provide transportation
- Organize activities for the children – e.g. story time, colouring, library visits, board games night
- Arrange family outings on weekends – Peterborough Zoo, park, festivals, beach, Lakefield
- Drive family to appointments, outings, grocery shopping, medical appointments etc.
- Help family navigate the community on their own:
- How to use city buses; finding the closest discount stores
- Using Canadian money
- Grocery store tour –help them find the ingredients they need and take them on a tour
- Informal English and homework support for adults and/or children
Goals & Objectives
— General Community Orientation —
This may involve showing people different places they can go, answering questions about where to find things and how to do certain things, going on walks around the neighbourhood, and other important things they may want to know.
— English & Social Support —
You could offer English lessons, practice social conversation, or engage informal English practice through different types of activities like art, crafts, cooking, etc.
— Food & Shopping —
This could involve doing grocery store tours (simply showing people where to buy good/cheap food), helping them sign up for food banks, help driving groceries or items from food banks home,  where to find ingredients important to them, orientation around other types of shopping they may need, help finding donations, etc. Other ways you could also assist involve sharing meals together and showing families parks that they can have picnics.
— Public Transportation —
We are in need of volunteers who can teach newcomer families how to use the bus. This would involve going over the routes near where they live, explaining where to stand, how to get on the bus, talk to the driver, how to stop the bus, how to get off the bus at the right stop, etc. This would involve going on weekly bus rides with the family to different destinations that they need/would be helpful for them to know.
— Driving Assistance —
You could share rides to places, assist people with medical appointments, help with shopping, getting around certain areas of the city during their first few months settling into Peterborough.
— Kids & Family Activities —
Newcomers are often looking for ways to connect with people and love getting to know their fellow Canadians. If you are passionate about welcoming people to the community in different ways, such as outdoor activities, doing activities with the family, crafts, sports, games, or any type of social activity, we really encourage you to join a support team. Things are so hard for newly arrived refugees and we want volunteers to offer them a break from all the overwhelming stress they are feeling in their day-to-day lives.
Community Impact
Support teams are key to increasing the speed at which families integrate and become independent. Teams act as a support network of friends, helping them adjust to their new life in Canada and overcome cultural barriers and other challenges that surface when navigating a new place.
Volunteer Outcomes
- Ability to empower others and give them the confidence to navigate the community
independently - The opportunity to make a difference in an entire family’s lives and have a lasting impact
- Make connections and learn about other cultures
- Contribute to a community not for profit organization that values your help
Preferred Qualifications
Specific Tasks / Responsibilities
- Attend a Welcome Reception with your team to meet and greet the new family
- Help find permanent housing – arrange and assist at viewings, provide transportation
- Organize activities for the children – e.g. story time, colouring, library visits, board games night
- Arrange family outings on weekends – Peterborough Zoo, park, festivals, beach, Lakefield
- Drive family to appointments, outings, grocery shopping, medical appointments etc.
- Help family navigate the community on their own:
- How to use city buses; finding the closest discount stores
- Using Canadian money
- Grocery store tour –help them find the ingredients they need and take them on a tour
- Informal English and homework support for adults and/or children
Goals & Objectives
— General Community Orientation —
This may involve showing people different places they can go, answering questions about where to find things and how to do certain things, going on walks around the neighbourhood, and other important things they may want to know.
— English & Social Support —
You could offer English lessons, practice social conversation, or engage informal English practice through different types of activities like art, crafts, cooking, etc.
— Food & Shopping —
This could involve doing grocery store tours (simply showing people where to buy good/cheap food), helping them sign up for food banks, help driving groceries or items from food banks home,  where to find ingredients important to them, orientation around other types of shopping they may need, help finding donations, etc. Other ways you could also assist involve sharing meals together and showing families parks that they can have picnics.
— Public Transportation —
We are in need of volunteers who can teach newcomer families how to use the bus. This would involve going over the routes near where they live, explaining where to stand, how to get on the bus, talk to the driver, how to stop the bus, how to get off the bus at the right stop, etc. This would involve going on weekly bus rides with the family to different destinations that they need/would be helpful for them to know.
— Driving Assistance —
You could share rides to places, assist people with medical appointments, help with shopping, getting around certain areas of the city during their first few months settling into Peterborough.
— Kids & Family Activities —
Newcomers are often looking for ways to connect with people and love getting to know their fellow Canadians. If you are passionate about welcoming people to the community in different ways, such as outdoor activities, doing activities with the family, crafts, sports, games, or any type of social activity, we really encourage you to join a support team. Things are so hard for newly arrived refugees and we want volunteers to offer them a break from all the overwhelming stress they are feeling in their day-to-day lives.
Community Impact
Support teams are key to increasing the speed at which families integrate and become independent. Teams act as a support network of friends, helping them adjust to their new life in Canada and overcome cultural barriers and other challenges that surface when navigating a new place.
Volunteer Outcomes
- Ability to empower others and give them the confidence to navigate the community
independently - The opportunity to make a difference in an entire family’s lives and have a lasting impact
- Make connections and learn about other cultures
- Contribute to a community not for profit organization that values your help
Application Process
Once your application and two references have been reviewed, we will determine if there is a possible opportunity. If there is, the Volunteer Administrator will connect with you to schedule a volunteer interview within a couple of weeks. If there are no suitable opportunities, we will contact you and keep your application on hand in case an opportunity arises in the future
Point of Contact
Jillien Hone
Volunteer Administrator
Application Requirements
- References
- Separate Application Form
Other Required Documents
- Police Record Check